Privacy Policy

Effective Date: 01 April 2026

Sharpe Global Trading Ltd (“we,” “our,” “us”) is committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website and interact with our services.

Information We Collect

• Personal Information: We collect personal details such as your name, email address, phone number, and billing information when you register, place an order, or contact us.
• Non-Personal Information: We collect non-personally identifiable data, such as IP addresses, browser type, and usage data via cookies and analytics tools.

How We Use Your Information

• To process transactions and fulfill orders.
• To communicate with you about your account, orders, and updates.
• To personalise your experience and improve our services.
• For marketing purposes, if you opt-in to receive newsletters or promotional emails.
• For analytics and research to improve website functionality and user experience.

How We Protect Your Information

We employ industry-standard security measures, including encryption, to protect your personal data. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Sharing Your Information

We do not sell or trade your personal information. We may share data with trusted third parties who help us operate our website, process payments, and provide services to you. These third parties are obligated to keep your information confidential.

Your Rights

• Access: You can request access to your personal data at any time.
• Correction: You can request to update or correct your data if it’s inaccurate.
• Deletion: You can request the deletion of your personal information, subject to legal restrictions.
• Opt-out: You can opt out of marketing emails by clicking the unsubscribe link in our communications.

Cookies

Our website uses cookies to enhance user experience, track site usage, and provide personalised content. You can manage cookies through your browser settings, but disabling them may affect your user experience.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated policy will be posted with an updated “Effective Date.”

Contact Us

For any questions or requests regarding your privacy, contact us at:
Email: info@sharpeglobaltrade.com
Tel: +44 (0) 2087618539
Mob: +44 (0)7500306521

Terms and Conditions

Effective Date: 01 April 2026

By accessing or using the Sharpe Global Trading Ltd website, you agree to comply with the following Terms and Conditions.

Use of Website

• You agree to use the website solely for lawful purposes.
• You are responsible for ensuring that your use of the website does not violate any applicable laws or regulations.

Account Registration

• You may need to register for an account to access certain features of the website.
• You are responsible for keeping your account credentials secure and confidential.

Intellectual Property

• All content on the website, including logos, text, images, and software, is the property of Sharpe Global Trading Ltd and is protected by copyright law.
• You may not copy, modify, or distribute any content from the website without our written consent.

Limitation of Liability

• Sharpe Global Trading Ltd will not be liable for any indirect, incidental, or consequential damages arising from your use of the website.

Termination

• We reserve the right to suspend or terminate your access to the website if you violate these Terms and Conditions.

Cookie Policy

Effective Date: 01 April 2026

Sharpe Global Trading Ltd uses cookies to enhance your browsing experience. By using our website, you consent to our use of cookies as outlined in this Cookie Policy.

What Are Cookies?

Cookies are small text files placed on your device to help us enhance your browsing experience by remembering your preferences and collecting usage data.

Types of Cookies We Use

• Essential Cookies: Necessary for the website’s core functionality, such as logging in.
• Analytical Cookies: Help us understand how visitors use our website (e.g., Google Analytics).
• Marketing Cookies: Used for advertising and targeting purposes.

Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling cookies may impact your user experience on the website.

Changes to This Policy

We may update our Cookie Policy, and any changes will be reflected with the updated “Effective Date.”

Refund and Returns Policy

Effective Date: 01 April 2026

Returns

• Returns are accepted within 30 days from the date of purchase.
• Items must be returned in unused and original condition with all packaging.

Refund Process

• Once we receive and inspect the returned item, refunds will be processed to the original payment method.

Non-returnable Items

• Certain items, such as custom orders or perishable goods, are non-returnable.

Shipping Policy

Effective Date: 01 April 2026

Shipping Methods

• We offer standard and expedited shipping options, depending on your location.

Shipping Fees

• Shipping fees are calculated during checkout based on delivery location and shipping method.

Delivery Time

• Standard shipping: Typically 5-7 business days.
• Expedited shipping: 2-3 business days.

Tracking Orders

• Tracking information will be provided once the order has been shipped.

International Shipping

• We ship internationally. International orders may be subject to customs duties and taxes.

Third-Party Services Policy

Effective Date: 01 April 2026

We may use third-party services, such as payment processors and analytics tools, to enhance your experience on our website.

Data Sharing

We share your information with third-party service providers to process payments, analyze website usage, and improve our services.

Third-Party Privacy Policies

We encourage you to review the privacy policies of these third parties as they are responsible for how they handle your data.

Disclaimer

Effective Date: 01 April 2026

Accuracy of Information

While we strive for accuracy, we do not guarantee that the content on our website is error-free or complete.

No Warranty

The website and its content are provided “as is” without any warranties.

External Links

We are not responsible for the content or privacy practices of third-party websites linked from our site.

Accessibility Statement

Effective Date: 01 April 2026

Sharpe Global Trading Ltd is committed to making its website accessible to all users.

Accessibility Features

We have made efforts to ensure the website is navigable by people with disabilities, including screen reader support and adjustable text sizes.

Feedback

If you encounter accessibility issues, please contact us, and we will work to resolve them.

Changes to Policies

Effective Date: 01 April 2026

We reserve the right to modify or update these policies at any time. Any changes will be posted on this page with the updated “Effective Date.”

Contact Information

For any questions or concerns about these policies, you can reach us at:
Sharpe Global Trading Ltd
123 Trade Avenue, Suite 400, Global Business District
Email: info@sharpeglobaltrade.com
Tel: +44 (0) 2087618539
Mob: +44 (0)7500306521